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FAQ

If I have lost my title or cannot find it what should I do? Depending on which state you reside, you will need to contact your Secretary of State or Department of Motor Vehicles.  There might be exceptions to this rule so please let us know if you have lost your title.  You can always call us at  1-877-565-2531 and we will do our best to assist you!

What if the vehicle I want to get a title loan in is not in my name, but is in the name of someone else? If it is a spouse then whomever the title name is will have to sign the title loan documents, but if it is someone you do not know or a friend, then you need to have the title signed into your name first before you decide to apply for a title loan.  If you have any questions do not hesitate to call us toll free 1-877-565-2531

When can I get my title back? You will get a release of the title car lien when you pay off the loan. Then you can attach this to your title so it proves your title is free and clear, or you can contact the proper department in your state to get a fresh title that shows no record of a title loan. You will want to contact either the Department of Motor Vehicles or the Secretary of State. Each state is different. If you have any questions, just call us toll free 1-877-565-2531

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Will my car be taken from me? To be up front and honest (unlike other companies) this is a possibility IF you do not repay your loan. The facts are this: You are telling us and lenders that if you do not decide to pay the loan, we can take the vehicle and sell it to pay off the loan. Of course we absolutely, positively do not want or like to do this, and this is only used as a last resort because not only is it time consuming and expensive, but you are unlikely to become a repeat customer if this happens. We want people to pay off our loans and be happy so we can earn this business again and again! With this in mind we have created this mission statement for our clients: “We will do what we can to help our clients and to assist our clients in times of need. We want to have your business and positive word of mouth and to do this we strive to lend responsibly and for you to repay your loan!” If you have any questions, please do not hesitate to contact us. You’ll find our staff friendly, professional, and easy to deal with. You can reach us toll free at 1-877-565-2531

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